S O C I A L B A L A N C E S H E E T
DATA IN WORKING DAYS 2018 2019 2020
IC 2,710 2,798.5 3,386
181. NUMBER OF DAYS OF ABSENCE* ETAM 679.5 1,179 1,168
TOTAL 3,389.5 3,977.5 4,553
IC 51,410 70,069 136,259
THEORETICAL NUMBER OF DAYS WORKED ETAM 8,190 9,153 20,143
TOTAL 59,600 79,223 156,402
IC 1,774 1,717 2,114
182. NUMBER OF DAYS ABSENT DUE TO ILLNESS ETAM 514 802 793
TOTAL 2,288 2,519 2,907
ABSENTEEISM RATE DUE TO ILLNESS RATE 3.84% 3.18% 1.86%
*Total for indicators 182/184/185/185a/186/187.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
27.28
2018 2019 2020
22.5
31.8
72.72 77.5
68.2
IC ETAM
Trend in days absent due to illness, by category
18. ABSENTEEISM
2020: 9 long-term illnesses > 90 days,
including 3 among ETAMs and 6 among ICs.
CSR APPROACH
RISKS AND CHALLENGES
IDENTITY
2020 ACTIVITY
Social balance sheet
