ESG Governance and Stakeholder Engagement
VERT BLEUROUGE
30-34 Rue du Chemin Vert 75011 Paris +33 (0)1 85 56 97 00 www.carrenoir.com
Ce fichier est un document d’exécution créé sur Illustrator version 2020.
0 1 2
TECHNIQUE
CUTTER
ÉCHELLE 1/1
TONSRECOMMANDÉS (3)
R=96 V=166 B=226 1
R=128 V=199 B=160
R=0 V=112 B=239
TONSCOMPOSÉS
TECHNIPENERGIES TEC_20_13782_Earth_RVB JFB
Date : 06/02/2020
1 2 3
4 5 6
Stakeholder engagement
We have taken into consideration stakeholder feedback to build our ESG Roadmap and we continue to evolve our strategy and operations according to this feedback and to engage with our stakeholders through active and open dialogue. Our main stakeholders are: Clients; Shareholders, investors, credit institutions and equity analysts;
Employees, including work councils, unions or employee representatives;
Supply chain and partners (suppliers, contractors, subcontractors, joint venture, consortium, technology integrators);
Innovation drivers (academia, universities and research organizations, incubators, industry experts, startups, professional networks); and
Civil society (local communities, non-governmental organizations, media, public interest groups).
The engagement objectives and the way we engage with each of them are detailed in the table below. Early 2023, Technip Energies created a new position of Public Affairs Director who will be in charge of designing and implementing our Public Affairs strategy, ensuring that Technip Energies’ activities, positions and point of views are well known and understood by relevant stakeholders, especially when it comes to the development of new policies and regulations. In 2023, a complete stakeholder engagement plan will be rolled-out.
ENGAGING WITH OUR CLIENTS AND PARTNERS
In 2022, Technip Energies participated in 47 trade shows to support our strategy, present our solutions and meet with clients and partners. Technip Energies’ expertise in advancing the energy transition was on full display in November 2022 as an exhibitor at the (“COP 27”) 2022 United Nations Climate Change Conference in Sharm El-Sheikh, Egypt. It was a great opportunity to promote the company’s engineering and technology capabilities in effectively tackling global climate change. In addition to exchanging with NGOs, administrators, and government representatives from around the world to confront ideas on how to ensure the sustainability of our planet, it was also the opportunity to engage with young students. We need the young generation of engineers, data scientists, and researchers to work for a cleaner energy industry.
MEASURING CLIENT SATISFACTION
Our quality and commercial teams measure client satisfaction at different times of our projects: during the win-it phase, by collecting feedback on tenders we have won or lost and during the do-it phase. Surveys cover quality but also HSE, project management and execution, relationship with clients, schedule and compliance, adequacy of resources, commercial management, and post- delivery performance. We collect more than 200 surveys per year and get a high approval rating of 8.6/10 in 2021 and 8.7/10 in 2022 as per our Quality Global Standard Method. It’s a great achievement, that we aim to improve in the future.
8.7/10 overall rating
from our clients
47 trade shows
Participation in
Our stakeholder’s views and expectations are very important and will help drive Technip Energies’ success. We identified our material ESG topics with our stakeholders participation in our ESG materiality assessment during 2021 (refer to section Materiality and UN SDGs).
Our participation at COP 27 in Egypt was the opportunity to highlight our public commitments: to preserve biodiversity as a member of Act4nature International; to support the Global Wind Energy Council manifesto to scale up investments in wind power; and as a founding member of the Alliance for Industry Decarbonization, which held its first executive roundtable at the COP 27 decarbonization day. We need a strong Alliance to foster the much-needed paradigm shift towards a sustainable industry.”
Transforming the global energy system from fossil-based to low-carbon sources is the critical success factor in limiting global warming. Technip Energies is helping clients to reduce their carbon footprint by integrating energy management, energy efficiency, and carbon capture technologies at the design and engineering phase of each project. We are actively working to scale up technology development and deployment to achieve a sustainable energy system.”
CHRISTOPHE BELORGEOT Senior Vice-President of Communications
MARCO VILLA Chief Operating Officer
“MY VOICE”, OUR FIRST GLOBAL ENGAGEMENT SURVEY
Active listening is part of our core values and the way we maintain a continuous and fruitful dialogue with employees, we launched “My Voice”, our first global employee engagement survey to reflect on how to improve employee experience and journey. The turbulent and fast- paced environment the company and its employees have been exposed to since the recent creation of Technip Energies as an independent company has led the Executive Team to launch a global engagement survey and measure the pulse of employee experience as people are the main asset of the company. Using analytics to precisely identify the issues
that matter, the objective of “My Voice” is also to support managers to retain and grow performing teams, and thereby contribute to building a better workplace and advancing an inclusive culture in every location.
"My Voice" has been addressed to all permanent employees with questions about all main dimensions driving engagement, including manager relationships, well-being, career development, change management, communications, future vision, and client focus. The methodology was developed with an external partner, to measure engagement while protecting confidentiality. More than 71% of employees took part in the survey in November 2022. Aggregated answers have been analyzed, presented to
the Executive Committee and leadership teams to prepare initiatives for 2023. A global internal webinar has been organized to inform all employees about the key strengths, such as safety, client focus and manager relationships as well as the main areas of attention the company will address in 2023. The results are also analyzed at country level to further identify priorities and address systematically local engagement plans to improve where it matters and show tangible progress. It is further complemented in 2023 by a dedicate “Engagement Team Talk”, a format run by managers with their direct teams to share main insights about their team results and act on few team items ahead of the next global survey planned in Q3 2023.
ADIPEC 2022 in Abu Dhabi, the world’s most influential gathering for energy industry professionals
71% of participation for our first global engagement
survey, “My Voice”
26 . ESG Governance and Stakeholder Engagement Technip Energies Sustainability Report 2022 . 27