Editorial

premium locations with dedicated

services and better quality of working

life. The upscale event-management

and catering sector, home to recent

investments into Potel & Chabot

and Paris Society, continues this broader

vision of hospitality.

That is also why we welcomed leading

concierge provider John Paul into the

Group and recently launched AccorLocal.

“ AccorLocal, a services offer made to facilitate and enrich the daily lives of our neighborhoods 24/7.”

Beyond its steady growth potential,

the personalized-services market also

fits into our overall vision. In short,

we want to take the idea of hospitality

where it has never gone before, so we

are expanding into augmented

hospitality services and solutions

dedicated to our owners, partners,

guests and employees.

Additionally, with Fastbooking, Availpro,

Verychic and Gekko, we have strengthened

our position in the market of digital

solutions for hotels, offering tools that

help hoteliers to reach online travellers

more efficiently and cost-effectively.

A group dedicated to bringing new

services to our guests and our neighbors,

to travellers and local communities while

never forgetting the core values that

underpin everything we do.

Through our wide range of brands, we

will continue to deliver great hospitality

services and singular experiences

to guests. As true “Heartists”, our

employees – that are the living heart

of the group – will continue to be

attentive to guests’ needs and desires

and to bring them the best of the

AccorHotels know-how whenever

and wherever they need it.

“ This is the new AccorHotels, a group pioneering augmented hospitality.”

AccorHotels’ vision of the hospitality

of tomorrow begins by making it the

hospitality of today. And it starts every

day by living up to the promise of our

group’s motto – to always make you

Feel Welcome

Sébastien Bazin Chairman and CEO

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