Founded in 2008, John Paul initially offered customized services to private members, before working with corporate clients. Today, John Paul is an expert in designing and operating bespoke customer loyalty programmes, and

is widely regarded as the worldwide leader in concierge services powered by cutting-edge technology.

For Customers We help brands manage their client relationships, from the

design to the implementation of personalized affinity programmes.

For Employees We create innovative loyalty programmes that strengthen

the employer brand with on-site concierge desks and multichannel

solutions.

Concierges for the digital age

PASSION · EXCELLENCE · INNOVATION

johnpaul.com

1,000 employees

5 continents

24/7 availability

50,000 exclusive partnerships

JOHN PAUL IS THE PIONEER OF BRAND HOSPITALITY Operating in white label, we help brands design their customer journey

to create frequent and high-value touchpoints with their customers and maintain a strong and constant emotional connection with them. We do so through

a compelling team of concierges and a set of expert tools designed to match the brand universe and fulfill the needs of brands’ most valuable targets.

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